General Terms & Conditions

Prices

All prices are in Euro (€ ) and includes VAT.

Payment

Payment can be made by debit or credit cards linked to Visa or MasterCard. Please note that the delivery recipient’s name and address must match the card / account holder’s name and address.TypeO does not charge additional fees for card payments. We use the security standard developed by Visa and MasterCard for payments over the Internet. Data is transferred using secure SSL encryption, this means that no unauthorized person can see your card details.

If you are under 18, you must have parental permission to order from TypeO. Any attempt at fraud will be prosecuted. TypeO reserves the right to cancel a purchase if fraud is suspected.

Invoices

TypeO does not currently send goods against invoice to private parties.

Security & Cookies

TypeO complies with general terms and conditions stipulated by GDPR.

Returns

You have the right to return your purchase within 14 days. The 14 days starts on the date of arrival. If you like to return your purchase, the merchandise must be in as new condition, meaning unused and undamaged and packed in its original packaging.

TypeO is not responsible for any damage during the return shipment, so please make sure that the merchandise is carefully wrapped and packed.

Also note that vintage pieces, unique object and custom orders cannot be returned. Any sale of such items found on TypeO is final.

Refunds

We will refund you within 5–10 business days after receiving your undamaged goods.

Defective Products

If you have received a product that has a defect from its manufacturing process, TypeO will replace it with a new one of the same kind at no cost. If said product is out of stock, we will give you the option to cancel your order and receive a full refund or agree to estimated new shipping date.

Transport Damage

Check the goods for any damage upon arrival. Goods with visible external shipping damage should be claimed from us. Please ask the driver/delivery person to note the damage on the bill of lading, as this is required along with your receipt for any claims of damage. Hidden defects / transport damages after opening the package must be communicated to TypeO no later than three days after delivery.

For any damage from transport, please contact TypeO at hello@typeo.se and include clear pictures of the damaged goods and packaging. Please include the order number and your contact details for swift communication.